For both the staff and the patients to experience all of the benefits of an AI-based conversational solution in healthcare, health centers need to ensure a safe and correct implementation. Recommendations for the correct implementation of an AI-based conversational solution are many and proper implementation for an AI such as …

Communicating and notifying patients on time and efficiently are among the most important processes in the patient-clinic relationship. Patients need to be aware of their healthcare journey at all times and should be provided with relevant, accurate, and important data and information. How this information is delivered to patients can …

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Natural Language Processing AI – How it all works

To really understand how an NLP AI works, we need to look at the three essential elements it uses. NLP combines machine learning, deep learning models, and computational linguistics to understand human language. However, thanks to these elements, the AI …

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A key component in establishing a successful health clinic is communication with patients. In the world of healthcare, both inbound and outbound communication channels exist and play an important part in establishing relationships between patients and clinics. However, each communication channel serves a different purpose and …

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The phenomenon of long waiting lists in healthcare is an issue that has been long present. The moment patient demand for care surpasses the available supply of resources, waiting times occur. The high waiting lists can significantly disrupt clinics and make it impossible to efficiently generate new slots …

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When we take a look at today's healthcare landscape, we can see that patients often navigate through multiple clinics and healthcare providers when looking for different services. Whether this is because of the insurance instructing the patients to select specific clinics, or for example, patients not knowing that …

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Artificial Intelligence is an invaluable advantage when deployed in healthcare. However, to get its full benefits, proper implementation is needed. Digital education is crucial and therefore health centers need to promote programs and teachings regarding the fundamental understanding of AI machine learning and neural networks, as well …

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A major problem in the modern world of healthcare has been long waiting times and influx of patients. The global health system fought against numerous difficulties during the global pandemic of 2020. The waiting times were one of the biggest issues worldwide. According to a survey by …

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One of the most crucial aspects of the evolution and progress of digitalization in the world of healthcare has been teleconsultations. The pandemic in 2020 forced many health clinics, worldwide, to take a different approach in communication but also treatment of patients. It was in this period that …

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With INBOX service, Eniax has achieved greater patient interaction through its virtual health assistant Patricia, a natural language processing engine, that now has the ability to receive questions and requests for scheduling appointments and exams, through different written digital channels. This, in turn, minimizes the need for …