A major problem in the modern world of healthcare has been long waiting times and influx of patients. The global health system fought against numerous difficulties during the global pandemic of 2020. The waiting times were one of the biggest issues worldwide. According to a survey by …
One of the most crucial aspects of the evolution and progress of digitalization in the world of healthcare has been teleconsultations. The pandemic in 2020 forced many health clinics, worldwide, to take a different approach in communication but also treatment of patients. It was in this period that …
With INBOX service, Eniax has achieved greater patient interaction through its virtual health assistant Patricia, a natural language processing engine, that now has the ability to receive questions and requests for scheduling appointments and exams, through different written digital channels. This, in turn, minimizes the need for …
Call centers and their traditional means of communication have become synonymous with long waiting times, poor communication, and unsatisfied customers. With new technology and innovation, however, ways of fixing the existing problems with call centers are on the horizon. Much like in any other industry, communication with …
The ways in which clinics are engaging patients and informing them about their healthcare journey are being revolutionized with the use of natural language processing AI such as Patricia provided by Eniax. Eniax uses several advantages brought by Patricia which allow clinics to actively and effectively inform …
While there are numerous benefits of natural language processing AI technology such as Patricia by Eniax, there are certain aspects of the management of medical centers that benefit the most. In this article, we will examine how exactly AI impacts certain aspects of the management of medical …
In the healthcare sector that keeps going forward with digitalization, patient recognition as well as recognition between chatbots and virtual health assistants is crucial for personalized and effective care. Differentiating between chatbots and healthcare-focused virtual assistants relies on many different factors. Let's see some of the main …
In a fast-developing world of technology, communication has become instant and very fluid. Healthcare systems are also working towards enabling fluid, close, but also decisive communication where patients can easily and accurately retrieve the information they require from their healthcare professionals. To achieve this, clinics have started …
The healthcare industry is continually introducing new and innovative solutions through digitalization and technology. Natural language processing engines such as Patricia by Eniax have started revolutionizing the ways in which health clinics communicate with patients and provide their medical offers. This has brought many improvements and solutions …
For several years patients have complained about various difficulties that they encounter when going through a call center in health. However, call centers still remain widely used by health clinics. New technologies and developments have introduced innovative solutions to many healthcare problems. AI and digitalization have allowed …
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