Long Waiting Lists - Overcoming The Challange of Generating New Slots

Inability of hospitals to generate new slots for patients

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Photo: 13on

The phenomenon of long waiting lists in healthcare is an issue that has been long present. The moment patient demand for care surpasses the available supply of resources, waiting times occur. The high waiting lists can significantly disrupt clinics and make it impossible to efficiently generate new slots …

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Clinics and Patients Retention - Strategies for Retaining Patients for Secondary Examinations

How AI can help clinics retain patients

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Photo: Irwan

When we take a look at today's healthcare landscape, we can see that patients often navigate through multiple clinics and healthcare providers when looking for different services. Whether this is because of the insurance instructing the patients to select specific clinics, or for example, patients not knowing that …

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Digital education - A necessary step to utilize the full advantage of AI in healthcare

Adopting new technologies in healthcare

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Photo: Nick Morrison

Artificial Intelligence is an invaluable advantage when deployed in healthcare. However, to get its full benefits, proper implementation is needed. Digital education is crucial and therefore health centers need to promote programs and teachings regarding the fundamental understanding of AI machine learning and neural networks, as well …

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63% of Chileans point out that reducing waiting lists is one of the main actions to improve the health system

Reducing waiting lists in healthcare

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Photo: Ben White

A major problem in the modern world of healthcare has been long waiting times and influx of patients. The global health system fought against numerous difficulties during the global pandemic of 2020. The waiting times were one of the biggest issues worldwide. According to a survey by …

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Digital Transformation as An Invaluable Boost for Health

The increase of teleconsultations in healthcare

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Photo: Chris

One of the most crucial aspects of the evolution and progress of digitalization in the world of healthcare has been teleconsultations. The pandemic in 2020 forced many health clinics, worldwide, to take a different approach in communication but also treatment of patients. It was in this period that …

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What percentage of costs can be reduced with INBOX and what indices of health center management does this service mainly impact?

Eniax INBOX for cost-effectiveness and health center management

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Photo: Tierra Mallorca

With INBOX service, Eniax has achieved greater patient interaction through its virtual health assistant Patricia, a natural language processing engine, that now has the ability to receive questions and requests for scheduling appointments and exams, through different written digital channels. This, in turn, minimizes the need for …

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Why is INBOX a solution to Call Center problems, and also delivering better results at lower costs?

Eniax Inbox vs Traditional Call Centers Channels

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Photo: Brett Jordan

Call centers and their traditional means of communication have become synonymous with long waiting times, poor communication, and unsatisfied customers. With new technology and innovation, however, ways of fixing the existing problems with call centers are on the horizon. Much like in any other industry, communication with …

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How Eniax manages to keep a patient informed and committed to their treatment and consultations

Informing patients with NLP AI

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Photo: Carlos Muza

The ways in which clinics are engaging patients and informing them about their healthcare journey are being revolutionized with the use of natural language processing AI such as Patricia provided by Eniax. Eniax uses several advantages brought by Patricia which allow clinics to actively and effectively inform …

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What aspects of the management of a medical center benefit the most from Eniax's technology?

AI technology and its benefits for healthcare centers

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Photo: Campaign Creators

While there are numerous benefits of natural language processing AI technology such as Patricia by Eniax, there are certain aspects of the management of medical centers that benefit the most. In this article, we will examine how exactly AI impacts certain aspects of the management of medical …

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How can a patient be recognized, and what distinguishes a chatbot from an AI-powered virtual assistant designed for healthcare?

Chatbots vs Virtual Assistants

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Photo: Adem AY

In the healthcare sector that keeps going forward with digitalization, patient recognition as well as recognition between chatbots and virtual health assistants is crucial for personalized and effective care. Differentiating between chatbots and healthcare-focused virtual assistants relies on many different factors. Let's see some of the main …

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