The major differences between the personalized attention of Patricia by Eniax and a Call Center

Virtual health assistant vs call centers

woman using gold iPad

Photo: Marek Levak

For several years patients have complained about various difficulties that they encounter when going through a call center in health. However, call centers still remain widely used by health clinics. New technologies and developments have introduced innovative solutions to many healthcare problems. AI and digitalization have allowed …

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How the data and statistics obtained by Eniax impact the management of the medical center

Using AI data to predict no-shows

turned on flat screen monitor

Photo: Chris Liverani

The use of AI in healthcare has brought many improvements and benefits. Thanks to natural language processing and machine learning technologies, AI such as Patricia created by Eniax has enormous power to collect giant amounts of data in a very short period of time. The obtained data …

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The Use of digital tools and AI to improve the Management of a health center

Digital tools and AI in practice

woman sitting on chair in front of table with laptop

Photo: hj barraza

Good management of health centers has always been the core of an effective medical offer and satisfied patients. Since each health center strives to improve its management regarding various administrative tasks, schedules, and patients, many new and innovative technologies have been utilized in the recent period. Among …

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Patient experience and its importance for health centers

The importance for the medical center knowing the patient's experience

a woman sitting at a table in front of a window

Photo: Surface

Patient experience is very important for each health center and the overall health system. However, what is exactly patient experience and how does it impact health centers and their medical offers? In this article, we are going to review the importance for the medical center of knowing the …

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South Summit Brazil 2023

Eniax at the South Summit Brazil 2023

talking people sitting beside table

Photo: Redd F

Brazil continues to host its South Summit with the largest number of startups followed by the United States. The second edition of South Summit Brazil will be held from March 29 to 31 in Porto Alegre. Among the participants, our team at Eniax will have the honor …

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The importance of patients having a good experience during their outpatient care

Patients' experience during their journey through outpatient care at the health center

yellow smiley emoji on gray textile

Photo: Tim Mossholder

The experiences of patients are extremely crucial to the ways in which health centers around the world operate. The main goal of each health center should be to provide the best possible healthcare journey for each patient. The range of interactions that patients have with the healthcare …

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Benefits of transferring innovation from the private world to the public health sector to improve care

Improving care and reducing huge gaps through the transfer of innovation between the private world and public health sector

person holding orange flower petals

Photo: Kvalifik

We can safely say that healthcare systems have changed dramatically over the last decade. However, with a global pandemic such as the one we have seen in 2020, it is always necessary to continue making improvements and ensure a better and more responsive healthcare system around the world …

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Why should you trust Eniax?

Eniax and health clinics

Photo: Krakenimages

Our team at Eniax works closely with healthcare providers around the world in an effort to increase the efficiency of health centers and improve the overall patient experience. One of the questions you might ask is why you should trust Eniax? Well, in this short article, we are …

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Patricia's advantages

NLP engine in Healthcare

Photo: DeepMind

Healthcare systems around the world have begun utilizing digital tools and services that are powered by various AI engines. However, one of the most influential and efficient AI engines has come in the form of NLP or natural language processing. Patricia, which is an NLP engine AI built …

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The importance of specialized, close and empathetic care for chronic patients who need more assistance

Digital tools and services that help chronic patients

a laptop computer sitting on top of a table

Photo: Microsoft 365

Chronic conditions have been a concern for a long time and health clinics have tried to improve their ways of managing patients with chronic diseases. According to the CDC, six in ten adults in the US have a chronic condition. These patients need to be properly monitored …

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