Breaking barriers: how artificial intelligence comes to complement human work

Humans and AI are joining forces

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Photo: Possessed photography

We are witnessing how AI is becoming better and better and is being utilized more throughout a lot of different aspects of our everyday lives. Diagnosing disease, translating languages, providing customer service, and now, with the more advanced conversational AI, communicating as if it were a real …

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Myths and truths of artificial intelligence

Conversational AI: myths vs facts

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Photo: Alex Knight

Over the last decade, AI has been adopted in many different areas of our lives. Technology around us is constantly developing and changing. This includes AI technology as well. The world of healthcare has seen more and more benefits with the usage of AI. However, this has …

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What does Patricia have that call centers do not have?

AI in comparison with call centers for healthcare

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Photo: Arlington

Call centers have now long been used in the world of healthcare as means of communication between patients and health clinics. However, the world around us is changing with the constant development of new technologies. This also includes AI technologies which have greatly impacted healthcare as well. In …

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Do you know what Natural Language Processing is and how it improves communication with patients?

Natural language processing engine in communication with patients

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Photo: Alejandro

Communication with patients has always been a critical part of healthcare systems around the world. With well-established communication, health clinics can build better relationships with their patients and provide their services in a more efficient manner. Furthermore, good communication with patients enables them to have easier and faster …

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Notifying patients properly to reduce no-shows

Make room for new patients and organize schedule by cutting down no-shows

Photo by: Martha Dominguez de Gouveia

Appointment no-shows in the world of healthcare are a common problem. No-shows create many problems both for patients and healthcare services providers. They create long waiting times, complicated schedules, and take up a lot of resources. When it comes to behavioral health appointments for …

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Why chatbots are a bad idea

Regular chatbots vs advanced AI in healthcare

Photo by: Priscilla Du Preez

Chatbots have long become popular throughout the world. They are conversational platforms powered by AI. Over the last decade, they have been implemented in various customer relationships including healthcare. However, although they can provide tireless, constant source of interaction for patients, regular chatbots in healthcare …

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Changing traditional channels to be more effective

Introducing new tools to increase your clinic's effectiveness

Photo: Tezos

Most industries including healthcare have long used standard, traditional means, and channels of communication. Furthermore, a lot of clinics, all over the world have standard, frequently used ways of scheduling appointments and communicating with patients. However, changing some traditional channels can greatly help your clinic become more effective …

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Reinvent your care model and leave paradigms behind

Change the way you communicate with your patients using brand-new, innovative digital technologies

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Photo: Brooke Lark

Old paradigms and care models can hold back the work and efficiency of your clinic. To increase your patient outreach as well as patient satisfaction and communication, you need to focus on reinventing your care model with new, innovative ways in the form of digital tools and …

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Don´t lose time, let Patricia work

Communicate with your patients efficiently with the use of AI

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Photo: Christin Hume

Being efficient and timely in conversations with patients is crucial. Losing time can be very costly and your patients might feel dissatisfied. Therefore, clinics all around the globe are constantly looking to improve their communication with patients and make it more efficient. In this article, we will …

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How to humanize contact with patients using AI

Communicating with patients using AI

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Photo: Magnet.me

It is often said that good and efficient communication is the key to patients' happiness. So, healthcare centers around the world are trying to maximize the efficiency of their communication with patients using new, more innovative means and solutions. One such solution is the use of conversational …

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