The major differences between the personalized attention of Patricia by Eniax and a Call Center

Virtual health assistant vs call centers

woman using gold iPad

Photo: Marek Levak

For several years patients have complained about various difficulties that they encounter when going through a call center in health. However, call centers still remain widely used by health clinics. New technologies and developments have introduced innovative solutions to many healthcare problems. AI and digitalization have allowed …

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How the data and statistics obtained by Eniax impact the management of the medical center

Using AI data to predict no-shows

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Photo: Chris Liverani

The use of AI in healthcare has brought many improvements and benefits. Thanks to natural language processing and machine learning technologies, AI such as Patricia created by Eniax has enormous power to collect giant amounts of data in a very short period of time. The obtained data …

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How to improve patient care with the use of AI and NLP in medicine?

Patient care with innovative AI systems

black and gray stethoscope

Photo: Hush Naidoo

Improving patient care in healthcare is always going to be each clinic's number one priority. With better and more accessible patient care, clinics can improve their patient's healthcare journey and enable them to access their healthcare services much faster. In this article, we will take a look …

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Digital tools to encourage patients to attend their controls

Digitial tools of healthcare

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Photo: Sergey Zolkin

Although the world of digital healthcare existed long before the current pandemic, it was really around 2020 when it truly started being used worldwide. Different technologies have been proved to be effective in both doctor-patient communication and overall, in managing the health of a patient. Various digital …

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Think big and improve appointment management

Improve appointment management by thinking outside the box and keeping track of your patients

Photo by: Steve Johnson

Managing appointments is one of the most crucial aspects in the world of healthcare. Health clicnics around the world are always looking for ways to improve their appointment management and increase the number of patients. However, in order to achieve this, health clinics have to start …

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Changing traditional channels to be more effective

Introducing new tools to increase your clinic's effectiveness

Photo: Tezos

Most industries including healthcare have long used standard, traditional means, and channels of communication. Furthermore, a lot of clinics, all over the world have standard, frequently used ways of scheduling appointments and communicating with patients. However, changing some traditional channels can greatly help your clinic become more effective …

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Why create a communication solution with patients if the best one already exists?

Communicate with your patients easily using new, innovative digital tools and apps powered by AI

person using MacBook Pro

Photo: Glenn Carstens-Peters

Communication plays a crucial role for healthcare centers all around the globe. Efficient communication solutions with patients are something that each health clinic strives for. However, what if the best, most effective solution already exists? In this article, we will examine the benefits and advantages of utilizing …

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Tools that help your clinic be more effective

Digital tools to increase the effectiveness of your clinic

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Photo: Firmbee.com

The effectiveness of your clinic can be measured by the satisfaction of your patients, the reachability of your services, as well as the overall communication level with your patients. Clinics around the world are constantly looking to improve and increase the effectiveness of their services. How can …

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Results of your activity in one click

Eniax Analytics

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Photo: Georgia de Lotz

Gathering important information about the way your healthcare clinic works and operates is extremely important. If you want to establish efficiency, you need to know and understand all of the main indicators that come from your channels. In this article, we are going to cover the …

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More and more patients satisfied

Increasing patient satisfaction in healthcare

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Photo: Helena Lopes

Patients are not ordinary clients. Their satisfaction is crucial and their healthcare journey needs to be stress-free and relaxing. Therefore, each healthcare clinic has one primary goal in mind: get more and more patients satisfied. How exactly can they achieve this? Well, we are going to talk …

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