Healthcare Has More Technology Than Ever. Why Does It Still Feel So Fragmented?

The paradox of healthcare digitalization: more tools, less connection

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Walk into any clinic today, and you will see screens everywhere. Staff tap through electronic health records. Patients check in on tablets. Appointment reminders arrive by text. AI chatbots answer questions on the website. On paper, this looks modern. In practice, it often feels broken.

Patients still …

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