We are witnessing how AI is becoming better and better and is being utilized more throughout a lot of different aspects of our everyday lives. Diagnosing disease, translating languages, providing customer service, and now, with the more advanced conversational AI, communicating as if it were a real …
Over the last decade, AI has been adopted in many different areas of our lives. Technology around us is constantly developing and changing. This includes AI technology as well. The world of healthcare has seen more and more benefits with the usage of AI. However, this has …
Call centers have now long been used in the world of healthcare as means of communication between patients and health clinics. However, the world around us is changing with the constant development of new technologies. This also includes AI technologies which have greatly impacted healthcare as well. In …
Communication with patients has always been a critical part of healthcare systems around the world. With well-established communication, health clinics can build better relationships with their patients and provide their services in a more efficient manner. Furthermore, good communication with patients enables them to have easier and faster …
Humans are social beings and the need for human touch and contact is present in all of our spheres of life including healthcare. When it comes to the world of healthcare, patients need to feel comfortable and relaxed when communicating with their healthcare professionals. Therefore, in …
Although the world of digital healthcare existed long before the current pandemic, it was really around 2020 when it truly started being used worldwide. Different technologies have been proved to be effective in both doctor-patient communication and overall, in managing the health of a patient. Various digital …
Patient care management is a very broad term that encompasses many different components. However, the main goal and the primary aim of good management with the patients is to deliver the best possible healthcare. Effective care management with patients is not easy. It takes a lot of work …
Call centers are used widely around the world and have become the number one customer support channel. They are more popular than other channels such as e-mails or live chat. However, call centers are often synonymous with bad customer service. Why is this the case exactly …
Chatbots have long become popular throughout the world. They are conversational platforms powered by AI. Over the last decade, they have been implemented in various customer relationships including healthcare. However, although they can provide tireless, constant source of interaction for patients, regular chatbots in healthcare …
Most industries including healthcare have long used standard, traditional means, and channels of communication. Furthermore, a lot of clinics, all over the world have standard, frequently used ways of scheduling appointments and communicating with patients. However, changing some traditional channels can greatly help your clinic become more effective …
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