Communication is crucial when it comes to delivering better healthcare services and journeys for patients. Nowadays, digitalization is slowly becoming more and more popular withing healthcare services providers around the world. Communication with patients is one thing that has been greatly impacted by this. Namely, the way …
The issue of increased patient numbers started even before the global pandemic. However, once the pandemic hit, it truly showed how overbooking can quickly become a huge problem. A large number of patients all trying to get an appointment at one clinic is going to cause a lot …
Call centers have been widely used in the field of healthcare for quite a long time. However, although they are used extensively, patients around the world have reported negative connotations and overall, generally dislike call centers. Why is this the case exactly and how can you improve …
AI is being used more and more in the field of healthcare all around the world. Although its usage is getting increased, there are still areas in which AI can improve and further develop. In this article, we are going to take a look at the revolution …
The usage of AI and other technological tools and innovations is becoming increasingly sophisticated. Different AI software is being developed everywhere around the world. Furthermore, they are being developed more effectively and at lower costs. Similar to our day-to-day life, AI is increasingly becoming an integral part …
In the world of healthcare, one of the most important things is patient trust and patient relationships. Healthcare providers are working constantly towards building better, more trusting relationships with their patients. A better patient experience and more trusting relationships can be built with timely information. In this …
One of the most important things healthcare service providers need to accomplish is patient satisfaction. A major issue to patient satisfaction can be overbooking. Therefore, in this article, we are going to discuss overbooking and how it can be managed in healthcare. Furthermore, we will go through …
The world around us is becoming increasingly technology-driven. Healthcare facilities around the globe are working hard to incorporate different technological tools and advancements to better their practices and reach their patients easily. Nowadays, different digital platforms are being used more and more for medical appointments. We will …
One of the most important things in healthcare systems around the world is the efficiency of communication between doctors and patients. Efficient communication between a patient and a doctor means a better patient's journey overall and an easier road to recovery. One way of establishing more reliable …
Increased waiting times, paperwork, and overall full schedules are some of the things universally disliked by patients and doctors alike. Now, more than ever, the need for better patient contact ability and faster scheduling has risen. Therefore, here, we are going to talk about the benefits of digitizing …
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