Photo: Headway

The issue of increased patient numbers started even before the global pandemic. However, once the pandemic hit, it truly showed how overbooking can quickly become a huge problem. A large number of patients all trying to get an appointment at one clinic is going to cause a lot …

Photo: Hal Gatewood

One of the most important things healthcare service providers need to accomplish is patient satisfaction. A major issue to patient satisfaction can be overbooking. Therefore, in this article, we are going to discuss overbooking and how it can be managed in healthcare. Furthermore, we will go through …