Photo: John Schnobrich

Digital contact instead of human contact is something that has been up in the air for a while now. With the constant development of technologies and technological tools, humans are having much easier access to communication through various means of digital technologies. However, when it comes to …

Photo: Berkeley communications

The two terms, call center, and virtual contact center are usually often used interchangeably. However, there are significant differences between the two. In the recent years of health care development, and a gradual shift towards the digital platforms in health care service providers around the world, have …

Photo:Christin Hume

The conversation between the patient and the doctor is crucial in health care. Each contact with a patient needs to be properly established. Therefore, we can say that there is a huge importance of establishing a proper dialogue in each contact with the patients. In this article …

Photo: Zach Vessels

The world of health care is constantly seeking ways to improve communication between patients and doctors. A strong, trusting relationship between a doctor and a patient is needed for a good health care system. There are several different ways in which you can improve your relationship with …