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Healthcare today demands more than sporadic appointment reminders and prescription notifications. True patient engagement represents a gradual shift from transactional interactions to continuous, empathetic relationships that span from initial contact through post-treatment follow-up. This evolution recognizes a critical truth: patients are not passive recipients of care but …

Photo by: Unsplash

Healthcare clinics across the globe are wasting money through ineffective appointment confirmation workflows, with missed appointments costing the healthcare system an estimated $150 billion annually in the US alone. Individual practices lose an average of $22,872 per year due to no-shows and cancellations, while each missed …