More and more patients satisfied

Increasing patient satisfaction in healthcare

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Photo: Helena Lopes

Patients are not ordinary clients. Their satisfaction is crucial and their healthcare journey needs to be stress-free and relaxing. Therefore, each healthcare clinic has one primary goal in mind: get more and more patients satisfied. How exactly can they achieve this? Well, we are going to talk …

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Save money and achieve more patients

Cost-saving in healthcare

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Photo: Visual Stories Micheile

To have an expanding healthcare system, you need more patients. However, at the same time, saving money is also crucial. In the world of healthcare, new and quite innovative means of technology are being implemented to make communication with patients faster and easier. Faster communication means …

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Better communication with patients? It's possible with AI

Improving communication with patients through new means

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Photo: Freestocks

Having an established, efficient healthcare system means having good and efficient communication with patients. However, when it comes to the world of healthcare, communication can always be improved and be better. Therefore, in this article, we are going to cover ways to get better communication with patients. With …

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New ways to achieve more patients

Attracting more patients to your practice

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Photo: DocuSign

A key to establishing a successful and trustworthy healthcare practice is more patients. More patients mean more reliable healthcare services. Therefore, in this article, we are going to take a look at some of the new ways to achieve more patients for your healthcare practice. We are going …

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We need to talk with a person! How systems with AI can solve it

Conversational AI

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Photo: Christin Hume

Talking with your patients and maintaining relationships with your patients are going to be one of your top priorities when it comes to healthcare service delivery. A conversation that is quick, filled with valuable information, and easy to access is going to be a huge advantage. Chatbots …

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Don't wear yourself out talking to a chatbot

Chatbot vs Conversational AI

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Photo: Christian Wiediger

Communication is crucial when it comes to delivering better healthcare services and journeys for patients. Nowadays, digitalization is slowly becoming more and more popular withing healthcare services providers around the world. Communication with patients is one thing that has been greatly impacted by this. Namely, the way …

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Implementing an overbooking service in healthcare

Overbooking in healthcare

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Photo: Headway

The issue of increased patient numbers started even before the global pandemic. However, once the pandemic hit, it truly showed how overbooking can quickly become a huge problem. A large number of patients all trying to get an appointment at one clinic is going to cause a lot …

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Why call centers are disliked by patients

The downsides of call centers in healthcare

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Photo: Arlington Research

Call centers have been widely used in the field of healthcare for quite a long time. However, although they are used extensively, patients around the world have reported negative connotations and overall, generally dislike call centers. Why is this the case exactly and how can you improve …

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No more call centers - Adopt new ways to talk with your patients

New means of communicating with patients

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Photo: Thomas Lefebvre

Throughout the development of healthcare systems around the world, one of the primary focuses of each new development was the process of communication with patients. One of the key aspects of patient-doctor and patient-healthcare service providers' relationships is not only communication but also trust. In this article …

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The revolution of the use of AI in Healthcare

The use of AI in healthcare

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Photo: Possessed Photography

AI is being used more and more in the field of healthcare all around the world. Although its usage is getting increased, there are still areas in which AI can improve and further develop. In this article, we are going to take a look at the revolution …

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