Humans are social beings and the need for human touch and contact is present in all of our spheres of life including healthcare. When it comes to the world of healthcare, patients need to feel comfortable and relaxed when communicating with their healthcare professionals. Therefore, in …
Although the world of digital healthcare existed long before the current pandemic, it was really around 2020 when it truly started being used worldwide. Different technologies have been proved to be effective in both doctor-patient communication and overall, in managing the health of a patient. Various digital …
The Covid 19 pandemic has enormously impacted the world in 2020 and the overall health care. It caused significant personal and societal losses. Considering the large number of people affected, the question that immediately arose was whether patients already in treatment and with chronic diseases got …
Telemedicine technology is relatively new. However, it is widely used already throughout the world. According to a survey performed by Software advice, around 75% of the survey respondents were interested in trying out telemedicine. This includes both doctors and patients. Telemedicine is popular and famous …
Throughout history, every major health crisis has impacted the global health system and created certain changes in the ways things work. Today, the Covid 19 pandemic is also changing the world of medicine and health care. Telemedicine has been present for some time now. However, with the current global pandemic …
Telemedicine today is changing faster than ever before. While it was originally designed to treat patients who were located in remote places far from local health care facilities, nowadays, it has greatly expanded this role. Telemedicine is increasingly becoming a powerful and very useful tool for …
The global pandemic that took the world by surprise in 2020 is continuing today. There is a very realistic expectation that the global vaccination effort will bring the pandemic under the control. However, there are quite a lot of uncertainties about the long-term effects of the …
Patient care management is a very broad term that encompasses many different components. However, the main goal and the primary aim of good management with the patients is to deliver the best possible healthcare. Effective care management with patients is not easy. It takes a lot of work …
Call centers are used widely around the world and have become the number one customer support channel. They are more popular than other channels such as e-mails or live chat. However, call centers are often synonymous with bad customer service. Why is this the case exactly …
Chatbots have long become popular throughout the world. They are conversational platforms powered by AI. Over the last decade, they have been implemented in various customer relationships including healthcare. However, although they can provide tireless, constant source of interaction for patients, regular chatbots in healthcare …
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