The usage of AI and other technological tools and innovations is becoming increasingly sophisticated. Different AI software is being developed everywhere around the world. Furthermore, they are being developed more effectively and at lower costs. Similar to our day-to-day life, AI is increasingly becoming an integral part …
In the world of healthcare, one of the most important things is patient trust and patient relationships. Healthcare providers are working constantly towards building better, more trusting relationships with their patients. A better patient experience and more trusting relationships can be built with timely information. In this …
One of the most important things healthcare service providers need to accomplish is patient satisfaction. A major issue to patient satisfaction can be overbooking. Therefore, in this article, we are going to discuss overbooking and how it can be managed in healthcare. Furthermore, we will go through …
The world around us is becoming increasingly technology-driven. Healthcare facilities around the globe are working hard to incorporate different technological tools and advancements to better their practices and reach their patients easily. Nowadays, different digital platforms are being used more and more for medical appointments. We will …
In the process of building stronger and better bonds with your patients, communication plays the biggest part. Good patient communication is key to a successful patient journey in healthcare. Reminders are there to keep close communication with patients and provide timely, relevant, and important information. Therefore, reminders …
One of the most important things in healthcare systems around the world is the efficiency of communication between doctors and patients. Efficient communication between a patient and a doctor means a better patient's journey overall and an easier road to recovery. One way of establishing more reliable …
Digital contact instead of human contact is something that has been up in the air for a while now. With the constant development of technologies and technological tools, humans are having much easier access to communication through various means of digital technologies. However, when it comes to …
The two terms, call center, and virtual contact center are usually often used interchangeably. However, there are significant differences between the two. In the recent years of health care development, and a gradual shift towards the digital platforms in health care service providers around the world, have …
In the world of constantly developing technology, we can see an increase in the usage of various technological innovations and solutions for a great number of different purposes. The usage of AI and overall technology in health care is not really that new. However, it is …
The conversation between the patient and the doctor is crucial in health care. Each contact with a patient needs to be properly established. Therefore, we can say that there is a huge importance of establishing a proper dialogue in each contact with the patients. In this article …
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