One of the most important abilities of any healthcare professional is going to be communication skills. Efficient and natural communication that is also empathetic greatly improves the patient experience during their healthcare journey and enhances the relationship with that patient. Achieving overall better results in healthcare highly …
Healthcare systems around the world continue to face challenges such as no-shows, long waiting times, an increase in patients, and complicated scheduling procedures. In an effort to solve some of these issues, health centers are looking for new solutions that will incorporate innovative tools. AI-based tools are becoming …
The health sector, around the world, is not a stranger to innovation and new technologies. Health centers strive to make their medical offer more accessible. In order to achieve this, health centers have to utilize disruptive and innovative solutions. The biggest of the disruptive solutions in healthcare …
The term preventive care has gained a lot of significance over the past years. By preventive care, we mean detecting or preventing serious diseases and medical problems before they can become major. This term encompasses annual checks, certain tests, and screenings as well as flu shots for example …
The pandemic of 2020 saw the world of healthcare unprepared and with a ton of patients who had to wait. It is quite clear that proper preparations and improving the healthcare system throughout the globe are needed. Healthcare clinics started digitalizing more and more and they also started …
We are witnessing how AI is becoming better and better and is being utilized more throughout a lot of different aspects of our everyday lives. Diagnosing disease, translating languages, providing customer service, and now, with the more advanced conversational AI, communicating as if it were a real …
Over the last decade, AI has been adopted in many different areas of our lives. Technology around us is constantly developing and changing. This includes AI technology as well. The world of healthcare has seen more and more benefits with the usage of AI. However, this has …
Humans are social beings and the need for human touch and contact is present in all of our spheres of life including healthcare. When it comes to the world of healthcare, patients need to feel comfortable and relaxed when communicating with their healthcare professionals. Therefore, in …
Although the world of digital healthcare existed long before the current pandemic, it was really around 2020 when it truly started being used worldwide. Different technologies have been proved to be effective in both doctor-patient communication and overall, in managing the health of a patient. Various digital …
Call centers are used widely around the world and have become the number one customer support channel. They are more popular than other channels such as e-mails or live chat. However, call centers are often synonymous with bad customer service. Why is this the case exactly …
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