Call centers are used widely around the world and have become the number one customer support channel. They are more popular than other channels such as e-mails or live chat. However, call centers are often synonymous with bad customer service. Why is this the case exactly …
Chatbots have long become popular throughout the world. They are conversational platforms powered by AI. Over the last decade, they have been implemented in various customer relationships including healthcare. However, although they can provide tireless, constant source of interaction for patients, regular chatbots in healthcare …
Managing appointments efficiently is one of the top trademarks of a well-organized and effective health clinic. If patients get their appointments on time and easily, as well as attend them, clinics are able to work efficiently and smoothly. In this article, we are going to take a …
If a health clinic were to engage patients efficiently in their healthcare journey, patients need to be not only well-informed but also informed on time. However, there have been some common misconsceptions when it comes to senior patients using newer methods of communication such as WhatsApp …
In the world of healthcare, interaction with patients is extremely important. However, as the patient number increases, health clinics around the world have started looking for a more profitable engagement with their patients. In this article, we are going to explain why it is wise to …
Managing appointments is one of the most crucial aspects in the world of healthcare. Health clicnics around the world are always looking for ways to improve their appointment management and increase the number of patients. However, in order to achieve this, health clinics have to start …
The efficiency of the doctor-patient relationship relies greatly on the efficiency of their communication. However, the ever-increasing number of patients due to the pandemic as well as poor communication skills by a great number of physicians have pushed health care providers to look for ways of increasing …
Increased waiting times, paperwork, and overall full schedules are some of the things universally disliked by patients and doctors alike. Now, more than ever, the need for better patient contact ability and faster scheduling has risen. Therefore, here, we are going to talk about the benefits of digitizing …
Many health issues have been postponed by the pandemic, within which specialty controls, examinations, analyzes, and procedures take on great relevance.
In recent times, achieving early access to one of them is complex, since the agendas are complete with a latency of no less than 1 month. Considering …
One of the most important goals of any healthcare services provider is to increase the efficiency and the reach of their services. To achieve this goal, healthcare providers need to rely on new, innovative ways of improving patient-doctor communication and relationship as well as new ways of …
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