The Importance of Secure Information Processing and Certifications in Healthcare
Why it is important to have secure information processing and certifications in healthcare for new digital tools and technologies
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In the modern world of healthcare, clinics rely heavily on various digital tools and services. Innovation in technology has allowed healthcare providers to utilize many new solutions to health such as telemedicine, electronic health records, and AI. However, this has also raised the concern of safety and regulations as numerous digital services although useful, are still relatively new. It is certainly one of the main goals of healthcare providers to enable the safe, secure, and well-documented use of any new digital tool such as AI for example, and to have all of the necessary certifications that regulate and uphold data protection standards.
Secure information processing - What is secured and why is it important to have it
Healthcare clinics store vast amounts of data. They have a ton of personal, medical, and patient-related data such as:
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Patient medical history
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Paptient personal information (names, addresses, birth dates, etc)
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Insurance/Financial data
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Paptient personal information (names, addresses, birth dates, etc)
All of this needs to be secured and protected at all times. Privacy invasion and financial fraud are some of the main reasons why data needs to be properly protected. Still, beyond data, healthcare clinics need to protect and secure data to avoid loss of patient trust, identity fraud, medical fraud, and so on.
Certifications and data safety
There are specific safety standards that each healthcare clinic needs to follow and adhere to. These safety standards are proposed by regulations whose main objective is to manage and protect sensitive information. While they may differ from country to country, each clinic follows and adheres to specific safety guidelines and regulations depending on the country. In addition to these security regulations, accountability acts, and general data regulations, a clinic can also achieve additional certifications to demonstrate its commitment to data security such as ISO/IEC 27001 international standard, SOC 2 Compliance, and NIST Cybersecurity Framework: The National Institute of Standards and Technology for example.
When applying technologies such as AI that use machine learning and natural language processing to a health clinic, many operations including regular day-to-day administrative tasks, scheduling systems, and patient communication can be streamlined and done by the AI. However, each clinic needs to ensure that all of the safety protocols and guidelines are followed as well as provide onboarding and training to all employees who might interact with these digital tools and services. Each tool including AI, needs to be properly tried and tested before it can be successfully implemented into the world of healthcare.
Adhering to Security Standards and certifications
Healthcare is continually evolving and it is adopting new digital tools and services each day. With the constant expansion of AI in other industries, we are also seeing AI beeing implemented and successfully used to help clinics combat well-known issues such as long waiting times, complicated scheduling systems, as well as address the issue of rural healthcare, etc. While AI does help in all of these areas, as well as other digital tools and services, following secure processing of patient data and ensuring compliance with regulatory standards to protect both the patients and the clinics is paramount.
By obtaining all of the government-proposed certifications and adhering to stringent security standards and regulations, clinics can achieve patient trust and confidence, regulatory compliance, streamlined processes, and they can navigate the complex challenges of modern medicine while providing safe, high-quality care in a digital world.